Returns & Exchanges
At FurnaceFilters, we want to ensure your indoor air quality is perfect, which is why we offer a 30-day return policy on all unused and unopened filter replacements. If you ordered the wrong size or are not satisfied with your purchase, our team is here to help facilitate a quick exchange or refund.
Return Process
- 1.Verify Condition
Ensure that your filters are in their original, unopened plastic packaging and free from any damage to qualify for a full refund.
- 2.Request an RMA
Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and the correct return shipping address.
- 3.Pack and Ship
Securely place the filters in a sturdy shipping box with the RMA number clearly marked on the outside to prevent delays in processing.
- 4.Receive Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.