Returns & Exchanges

At FurnaceFilters, we want to ensure your indoor air quality is perfect, which is why we offer a 30-day return policy on all unused and unopened filter replacements. If you ordered the wrong size or are not satisfied with your purchase, our team is here to help facilitate a quick exchange or refund.

Return Process

  • 1.
    Verify Condition

    Ensure that your filters are in their original, unopened plastic packaging and free from any damage to qualify for a full refund.

  • 2.
    Request an RMA

    Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and the correct return shipping address.

  • 3.
    Pack and Ship

    Securely place the filters in a sturdy shipping box with the RMA number clearly marked on the outside to prevent delays in processing.

  • 4.
    Receive Refund

    Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.